Course Overview

The unique challenges of IT projects make it mandatory that an IT project manager be a skilled risk manager. Risk will always exist in IT projects given the need to deal with challenging requirements and expectations, complex and ever-changing technologies and business needs, and aggressive schedules and budgets to support business success. This course takes a comprehensive look at IT project risk management using the Risk Management Model found in PMI®’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide)within the context of IT Project Life Cycle (PLC) phases. The goal of this course is to aim the practitioner with rigorous, best practices approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks and be ready to calmly and effectively respond to unavoidable challenges. This engagement is replete with foundational case studies and scenario and exercises to put the knowledge to the test in a group work environment. The training is conducted in a casual and humorous environment and delivery style to ensure retention and dispel any kind of topical stress.

 

Who should attend?

• IT Managers, IT Project Leaders, and IT Project/Program Managers
• Business Analysts, Systems Analysts, and other IT professionals who are responsible for the planning, controlling, and risk
• Quality professionals in the IT environment
• Project coordinators and liaisons that represent non-IT organizations in IT projects

 

Performance Focus

• Assess project risk more effectively, avoid and mitigate risks in project performance and learn from your experience
• Identify risks; evaluate those risks from multiple perspectives, qualitatively and quantitatively; determine which risk responses and mitigation strategies are most appropriate and how to control project risk throughout the project life cycle

 

What You Will Learn

• Describe the risk management process, using the PMBOK® Guide’s  standard models and terminology
• Discuss the potential barriers to managing risk effectively in IT project organizations
• Develop an effective risk management plan for IT projects
• Identify project risks using IT-specific, practical tools
• Analyze individual risk events and overall project risk using IT-specific, practical approaches
• Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates
• Manage and control risk throughout the IT project life cycle
• Implement selected elements of IT project risk management on your next project

 

Training Content and Basic Outline of the course

Getting Started

• Introductions
• Course structure
• Course goals and objectives

Foundation Concepts

• Basic concepts and purpose
• Risk and project constraints
• Risk and corporate cultures
• Risk management and IT PLC standards

Plan Risk Management for IT Projects

• Plan Risk management process
• Plan Risk management activities
  • Design a standard template
  • Assess the project-specific needs
  • Tailor the template
  • Produce a project-specific risk management plan
  • Gain consensus
• A risk management plan of IT projects

Identify Risks for IT Projects

• Identify risk process overview
• Risk categories and examples
• Risk identification tools
• Risk events by project life cycle phases

Perform Risk Analysis for IT Projects

• Perform qualitative risk analysis overview
• Core qualitative tools for IT projects
• Auxiliary qualitative tools for cost and schedule estimates
• When to use quantitative analysis for IT projects

Plan Risk Response for IT Projects

• Plan risk response overview
• Active risk response strategies for IT projects
  • Avoidance
  • Mitigation
  • Transference
• Acceptance and contingency reserves
• Contingency planning for IT projects
• Plan risk responses for IT projects

Monitor and Control Risks for IT Projects

• Monitor and control risks overview
• Monitor and control risks tips for IT projects
• Earned value management system
• Technical performance measurement systems
• Risk management implementation for IT projects

End of Engagement Recap and Vote of Thanks