Course Overview

The field of IT and Telecomm is getting challenging day by day and the project staff must arm themselves with apt knowledge and skills to take on these challenges. This course addresses all areas of IT project management, as well as the role of the project manager and the project team at each phase of the project life cycle. This will help you gain the foundation, basic experience, techniques and tools to manage each stage of your project. You will learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilize project management tools to get the work done on time and within budget. By extending traditional project management concepts into the IT arena, this course will help you gain an understanding of the strategies and skills necessary to manage IT projects of any size. You will take home powerful tools to enhance your IT project management capabilities, as well as written text in your course binder explaining the concepts in each unit for reference. This engagement is replete with “Real to life” case studies and scenario and exercise to put the knowledge to the test in a group work environment. The training is conducted in a casual and humorous environment and delivery style to ensure retention and dispel any kind of topical stress. 

 

Who should attend?

Any and every one who is connected to or participates in IT and Telecomm projects like (but not limited to) :

• Program Managers
• Product Managers
• Delivery Heads
• Project Managers
• Team Leaders
• Systems analysts
• Quality Assurance and Quality Control
• Sponsors
• Team members
• Business Analysts
• Technical Coordinators

 

Performance Focus

• To arm you with End – to – End techniques in IT Project Management.
• To give you the fullest insight into the special requirements of IT Project Management.
• To empower you with technique to be used during planning, executing and controlling IT projects under most situations.
• To take you to a higher level of insight on project management where it is treated as a separate discipline and not just an extension of execution.
• To give you a practical view of Conceptual, Practical, Political and Organizational effects on IT projects, thereby making you more mature in handling dynamic situations on a daily basis. 

 

What You Will Learn

• Apply essential project management tools, techniques and principles
• Describe the roles and responsibilities of project managers across the IT project life cycle
• Define and develop the foundations of a project plan, including the project requirements document (PRD), work breakdown structure (WBS), budget, schedule and other resources
• Manage and control the project against the baseline
• Close out a project effectively

 

Training Content and Basic Outline of the course

Overview of IT Project Management

• Definition and characteristics of IT project management
• Common reasons why IT projects fail
• What is so different in IT projects
• Critical factors for IT project success
• The IT project life cycle
• Project processes common to all projects
• Newer concepts in IT World

Concept Phase

• A loot at the pre-sales work
• Proposal preparation
• Selecting and funding IT projects
• Identifying key project stakeholders
• The purpose and content of an IT business case
• Preparing a project charter

Requirements Phase

• Identifying and articulating customer requirements
• Functional vs. technical requirements
• Challenges in requirements collection
• Requirements and modeling and documentation
• Methods for gathering requirements
• Developing a requirements traceability methodology

Planning Phase

• Choosing the correct SDLC
• Key components of a great IT project plan
• Constructing a work breakdown structure
• Building a project schedule
• Estimating duration, resources and costs
• Risk management and plan B.
• Subsidiary management plans

Design Phase

• Major activities of the preliminary and detailed design activities
• The technical specification document
• Design techniques used in developing the technical solution
• Make or buy decision methodology

Construction Phase

• Developing a project team
• Essential leadership and interpersonal skills
• Quality assurance activities, testing and audits
• Assessing project performance
• Developing and using a change request methodology
• Developing risk response strategies
• Conflict management essentials

Delivery Phase

• Key activities of the delivery phase
• Four major product/system conversion strategies
• Understanding the “go-live” transition responsibilities of the project manager
• Developing scope verification and customer acceptance strategies

IT Project Closure 

• Team De-allocation 
• Project’s Lessons Learned 
• Team Appraisal Recording 
• Corporate DB / Library 
• Voice Of Customer 
• Bonus Topics 
• Why Do IT Projects Fail? 
• What Makes An Excellent IT Project Manager?